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Courses Offered

ITSqc currently offers 3 to 4 day courses covering many aspects of involvement with the eSCM-SP and the eSCM-CL.

Other training is available including shorter introductions to each/both eSCM's (1 hour, half-day and full-day versions are available). Contact ITSqc to schedule/customize these shorter training sessions.

ITSqc courses are scheduled as open public courses or as onsite courses. Contact ITSqc to schedule/customize an onsite course.

eSCM for Client Organizations
eSCM-CL Model Course
This course introduces participants to the concepts, terminology, and structure of this Model and the interrelationships of the Model components. The eSCM-CL model focuses on best practices for sourcing activities in client organizations.
eSCM-CL Implementation Course
This course gives participants the necessary tools and approaches for refining their consulting techniques to support organizations that want to adopt and implement the eSCM-CL.
eSCM-CL Model Instructor Course
This course prepares participants to become ITSqc-Authorized trainers for the eSCM-CL Model Course.
eSCM for Service Providers
eSCM-SP Model Course
This course introduces participants to the concepts, terminology, and structure of this Model and the interrelationships of the Model components. The eSCM-SP model focuses on best practices for service providers.
eSCM-SP Implementation Course
This course gives participants the necessary tools and approaches for refining their consulting techniques to support organizations that want to adopt and implement the eSCM-SP.
eSCM-SP Model Instructor Course
This course prepares participants to become ITSqc-Authorized trainers for the eSCM-SP Model Course.
Capability Determination Methods
eSCM Capability Determination Methods Course
This course prepares participants to serve as Authorized Evaluators for Capability Determinations. All steps of the Capability Determination process are covered, with an emphasis on hands-on exercises and role-playing of tasks performed by Capability Determination team members.
eSCM Lead Evaluator Course
This course prepares participants to become ITSqc-Authorized Lead Evaluators who may conduct Capability Determinations.

Course Registration

Register for upcoming ITSqc training courses via email, fax or phone.

ITSqc Instructors

ITSqc instructors include:

Bill Hefley
Bill Hefley is a Director at ITSqc, lead author of the eSCM-CL, and a co-author of the eSCM-SP.
Elaine Hyder
Elaine Hyder is co-author of the eSCM-SP.
Mark Paulk
Mark Paulk is co-author of the eSCM-SP.
Jeff Perdue
Jeff Perdue is a Director at ITSqc, and directs our Training Programs.
Jane Siegel
Jane Siegel is a Director at ITSqc.