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eSCM Certified Organization

eSCM-SP Capability Level 5 Certified Service ProviderSatyam BPO Limited

Services
Transaction Processing, Customer Contact and Engineering Services

eSourcing Capability Model for Service Providers v2

The organization has satisfied all eSCM-SP v2 Practices, with provisional satisfaction of the following:

del02: Establish and implement procedures to train clients and end-users.
tfr02: Establish and implement procedures to manage the transfer of personnel to the organization.
tfr03: Establish and implement procedures to ensure the continuity of service during Completion.
tfr04: Establish and implement procedures to transfer resources from the organization.
tfr05: Establish and implement procedures to manage the transfer of personnel from the organization.
tfr06: Establish and implement procedures to transfer to the client, during Completion, the knowledge gained from the specific client engagement.

Current Organizational Information

Satyam BPO Limited, previously certified as Nipuna, became Mahindra Satyam BPO following Tech Mahindra's acquisition of Satyam, and now operates as Tech Mahindra Business Services Group
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Previous Contact Information

Kishore Rao
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Certified Locations

Level 5, Block C
Cyber Gateway
HITEC City
Hyderabad - 500 081, A.P., India

Level 5, Phase II
Cyber Pearl
HITEC City
Hyderabad - 500 081, A.P., India

1st Floor, First Technology Place
# 3,1st Phase, EPIP, Whitefield Road
Bangalore 560 066, India

First Technology Place, #3 1st Phase, EPIP, Whitefield, Bangalore 560 066, India

Certificate

Certificate Number 07-012
Awarded on July 9, 2007
Valid until July 9, 2009