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eSCM Certified Organization

eSCM-SP Capability Level 4 Certified Service ProviderIBM Global Services India (IGSI), BTO Operations and
IBM-Daksh, a wholly owned subsidiary of IBM

Services
Customer Relationship Management (CRM), Procurement, Finance and Administration (F&A), Human Resources

eSourcing Capability Model for Service Providers v2

The organization has satisfied all eSCM-SP v2 Capability Level 2, 3 and 4 Practices. The following Practices are provisionally satisfied:

tfr02: Establish and implement procedures to manage the transfer of personnel to the organization.
tfr05: Establish and implement procedures to manage the transfer of personnel from the organization.

Contact Information

Vibha Dutta
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Certified Locations

Global Delivery Excellence and Competency, IBM BTO, 5th Floor, Explorer Building, ITPL, Whitefield Road, Bangalore, India

Global Delivery Excellence and Competency, IBM BTO, Embassy Golf Links Business Park, Block - C, Bangalore, India

IBM Daksh Business Process Services, Ltd., Plot #97, Survey # 152, Prasad Technology Park (EPIP), Bangalore, India

Certificate

Certificate Number 05-007
Awarded on December 22, 2005
Valid until December 22, 2007