Pittsburgh, PA , January 15, 2012 - The Inter-American Development Bank (IDB) (Banco Inter-Americano de Desarollo - BID)
has awarded an exciting project with PROEXPORT COLOMBIA for ITSqc, LLC. With IDB support,
the PROEXPORT trade promotion agency is working with ITSqc, the
creators of the eSCM-SP and eSCM-CL models, to build training and evaluation capacity in the
This project aims to develop resources to support wide-spread
adoption of the eSourcing Capability Models (eSCM-SP and eSCM-CL)
by ITO, BPO, and KPO providers and their clients within in Bolivia,
Colombia, Ecuador, and Peru. A major aspect of
the project is to enable service providers to become certified with this globally
recognized "best practices" model.
Recommended by Tholons, PROEXPORT and IDB selected ITSqc
to bring these models to Colombia initially and then to neighboring
countries. As part of this initiative, instructors and evaluators are
being trained and authorized by ITSqc to teach courses and conduct
organizational diagnostics with the eSCMs. Five of these regional experts
are already offering official ITSqc courses in Spanish and will be available
to assist adopting organizations with self-appraisals as well as evaluations
for certification. Early adopters of the eSCM-SP include Carvajal Servicios
Established in 1959, the
Inter-American Development Bank (IBD)
is the largest source of development financing for
Latin America and the Caribbean, with a strong commitment to achieve measurable
results, increased integrity, transparency and accountability. IDB has an evolving
reform agenda that seeks to increase its development impact in the region.
While IDB is a regular bank in many ways, it are also unique in some key respects.
Besides loans, IDB also provides grants, technical assistance and does research.
The IDB's shareholders are 48 member countries, including 26 Latin American and
Caribbean borrowing members, who have a majority ownership of the IDB.
About PROEXPORT COLOMBIA
Established in 1959, the
is an organization in charge of commercially promoting exportations, international
tourism and foreign investment in Colombia. Through a national and international
branch office network, it offers support and comprehensive assistance to clients,
through services or instruments directed to facilitating the design and execution
of its internationalization strategy, which in turn seeks to support the
the generation, development, and execution of business opportunities.
ITSqc, LLC, the spin-off from Carnegie Mellon University created to promote best practice
models for the global IT-enabled services industry, was founded to extend the impact of
the eSourcing Capability Models. The eSourcing Capability Models were originally
developed at Carnegie Mellon University with participation from leading provider,
client and advisory organizations.
ITSqc, LLC, provides support for these Models, by training professionals about the Models,
the eSCM-based methods for determining organizational capabilities, and related professional
education programs. ITSqc, LLC, is working with strategic partners and
Authorized Organizations to
support global adoption of the eSourcing Capability Models.